How do I change my phone number?
Change your number in the Personal details section.
Logged in with access to old phone number:
- Enter new phone number
- Enter one-time verification code (6-digit code)
- Enter passcode
- Enter the 6-digit code received on your new number
Logged in with no access to old phone number:
- Enter your new phone number
- Wait for the 'Resend code' time to expire and select 'Resend code'
- Select to receive verification code via email
- Check your inbox (including spam)
Not logged in:
- Tap 'Lost access to my number' on login page
- Enter your old phone number and passcode
- Provide your email address
- Enter your passcode and follow instructions
- If you fail more than three times, you'll be directed to the in-app chat support