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Julgo que tenho uma conta duplicada

We can only allow you to have one personal and one business account registered with the same phone number and email address. It's not possible to open two personal accounts, even with different login details.

Check out all the details in our Terms & Conditions.

How did I create a duplicate account?

Usually, a duplicate account is created when you get a new phone number. This can be a result of moving countries, losing your credentials or changing service providers. When you get a new phone number, you should change the phone number registered to your account.

How do I close a duplicate account?

If for any reason you have created a duplicate account (e.g. with your new phone number), it needs to be closed.

If you have access to your account which is believed to be duplicated:

  1. Go to your 'Profile' section in the upper left corner and select 'Account'.
  2. Scroll down and tap 'Close account'.

Once the duplicate account is closed, you can change the phone number on the original account.

How can I change my phone number or recover access to my account?

If you’ve lost access to the Revolut app by forgetting the credentials, you can recover access by going to 'Lost access to your number?' from the login screen, and following the onscreen instructions.

If you’ve relocated to another country, please follow the same flow to change the phone number associated with your account.

You can read more via the articles below:

I have moved to a different country. Do I need to open a new account?

It is only required to open a new account, if you have moved to a country of a different legal entity. If the countries belong to the same legal entity, you can just edit your address in the personal details section of your original account.

In some cases we might require from you an additional document in order to update the address (Proof Of Address).

For more information, see the following articles:

I have an account <18, but I'm already 18 years old

If you hold an <18 account, once you turn 18, you're eligible to open a personal account. However, before proceeding, please ensure your parent or guardian closes your existing <18 account.

You can read more in our articles below:

If you have any other issues, please let us know.