Need a hand?
Just pop your question below to get an answer.
Topics
Submitting requested documentsIdentity verification issuesProof of addressSource of fundsUpdate my tax informationWhat is my tax residence?What is my tax identification number?Verify my identityConfirm your personal details againDocuments for the source of funds verificationAccepted proof of address documents
Download a documentHow to download account confirmation documentsHow to download a statement of feesHow to download a subject access request documentHow can I download the Average Annual Balance document?How can I download transaction or top-up confirmation?How can I find out more about what fees apply to my account?Documents for a closed account
Login and securityChange passcodeLog in with a new phone numberLost or stolen deviceDifficulty logging inDuplicate accountSelfie authenticationTrouble with mobile verification codeAccessing the Retail Web AppWhat are passkeys?I lost access to my passkeyI lost access to a device my passkey is stored onSign in with face ID or fingerprint