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Topics
Locked or closed accountsWhy is my account temporarily restricted?Why was my account closed?How do I verify my source of funds?How do I reactivate my account?Why did you ask me for additional information about payer/beneficiary?Why does Revolut restrict accounts?Why did you take the fees for the locked account?Who made the decision to close my account?Can I ever open a new account if another has been closed?Why did you send my money back to the source?What do I do if I receive a card refund/chargeback to my closed account?How can I confirm the account balance of my closed account?
Documents and statementsHow can I download an account statement for a specific currency?How can I download account confirmation?How can I download card confirmation?How can I download transaction or top-up confirmation?How can I download a statement of fees?How can I download a subject access request document?How can I download trading statements and reports?How can I download a Savings account statement?Tax report How can I find out more about what fees apply to my account?Why is the balance on my statement different from the balance shown in my app?
Currency exchangesHow do I exchange money?What foreign exchange rate will I get?Currency exchange limitsCurrency exchange feesWhat are the supported currencies for holding and exchanging?Exchange rate for my fiat currency exchange is wrongWhat is a fair usage limit?How to make currency exchanges?What currencies are available?More Help with Currency Exchanges
Savings VaultsGetting started with Savings AccountsUnderstanding Savings VaultsInterest on Savings VaultsAdd money to Savings VaultWithdraw from Savings VaultDo I have to pay tax on the Savings Account interest?Why was my Savings Vault restricted or closed?Close my Savings VaultSavings Vault terms and conditionsDownload a Savings Vault statement
PocketsWhat are Pockets?How do I withdraw money from, or close a Pocket?How do I add money to Pockets?How do spare change round ups work?How can I get a statement for my Pockets?What happened to my existing Pockets?I can't find my Vaults. Where did they go? What happens if I don't have sufficient balance in my Bill Pocket when a payment is executed?How do I manage a Group Pocket?