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Business

Merchant account

Getting started
Who can apply for a Merchant Account?
Prohibited and restricted industries/business models for a Revolut Business Merchant account
How do I apply for a Merchant Account?
How many merchant accounts do I need?
What is a linked business account to a Merchant account?
Where can I find the T&Cs for my Merchant Account?
How can I allow my team member to access the Merchant tab in Revolut Business?
Can I close my Merchant Account?
Can I link multiple websites to one merchant account?
How can I update my website in merchant account?
Why is my Merchant account blocked?
Payments
What kind of cards can I accept payments from on Merchant account?
Can I accept prepaid debit or gift cards?
Can I accept cards without the Visa or Mastercard logo?
Can I accept chip and pin cards?
What's a minimum or maximum payment amount per transaction to a Merchant account?
In which currencies can I accept Merchant payments?
Are Merchant Accounts PCI-compliant?
Why is my Merchant payment declined or failed?
Payment Requests
What is a payment request link?
How can I create a payment request link?
Can I send my payment request via email or other apps?
How can I check the status of my Merchant payment request?
What does it mean if a payment request is “paid”?
What does it mean if a payment request is “pending”?
What does it mean if a payment request is “expired”?
Can I check who paid a payment request?
What is the difference between payment request link and invoice?
Can I customise my payment links?
Why have my custom images for my payments page been rejected?
Accessing Funds
How can I access funds from my Merchant Account?
How fast can I access my funds once the payment is processed?
Why can't I withdraw money from my Merchant account?
Refunding payments
How can I refund transactions on Merchant account?
What if I don’t have enough balance in my Merchant account for a refund?
How long does it take for a refund to reach my customer?
How can I check whether a Merchant transaction has been refunded to my consumer?
Will I be charged for a refund from my Merchant account?
Pricing: Fees for accepting online payments
How much does it cost to accept card payments?
Will I be charged for foreign currency exchange fees for using a Merchant Account?
Where can I see the fees for a particular payment?
Will I be charged for withdrawing funds from a Merchant account?
Revolut Pay
What is Revolut Pay?
What are the benefits of offering Revolut Pay?
Can I offer Revolut Pay?
How do I use Revolut Pay?
Plug-Ins & API
How can I integrate Merchant accounts with existing e-commerce platforms?
What is an API key and where can I find it?
How can I create my own payment gateway implementation?
Can I use the same API key for multiple websites?
How can I test payments before going live?
What is a webhook?
What does it mean when a payment is “uncaptured” on the Merchant portal?
Disputes on my Merchant account
What are disputes on my Merchant account?
How long does it take to resolve a dispute on my Merchant account?
How do disputes work on my Merchant account?
How can I reduce the chance of disputes on my Merchant account?
What are the fees for a dispute on my Merchant account?
Fraud protection for my Merchant account
How does Revolut protect merchants and their customers from fraud?
Will Revolut's fraud protection impact my business?
What transactions to Merchant account are exempt from SCA?