In addition to the rules about which industries are NOT supported for Revolut Business accounts (see here), there are further restrictions for which industries are NOT supported for Merchant accounts.

There’s also a ‘restricted’ section, for business models that may be eligible at Revolut Business’s discretion. If Revolut Business determines that the business is suitable for a Merchant account, further information will be requested prior to activation.

Please see the list below to find out which industries and/or business models are currently not supported for Merchant accounts. This list is constantly changing based on Revolut Business’s product offerings and partner agreements, so check again in the future if your business is not currently eligible.

Prohibited industries and models

Alternative medicines (e.g. homoeopathy)
Concierge services (ad-Hoc services without a set business model, e.g. fulfilling custom client requests)
Cryptocurrency (exchanges; FX signals providers; cryptocurrency mining services, crypto mining products (e.g. mining rigs))
Dating services (dating apps, matchmaking sites; coaching/advice providers to increase dating success)
Companies who use drop-shipping to distribute products (business models in which the seller accepts and processes customer orders, but does not hold the stock themselves)
File-sharing services whereby the Merchant offers monetary reward correlated to the number of views/shares/downloads
Fortune-tellers
Holding companies (a company that owns other companies and oversees their operations but exists solely to operate those subsidiaries)
Medical devices (including needles)
Medical services (including needling services e.g. botox, acupuncture, tattoos) (dentists and psychotherapists are permitted but may be subject to further questions (see restricted section))
Nicotine/tobacco products (e.g. cigarettes, cigars, e-cigarettes, vapes, liquid for vapes/e-cigarettes) (vape hardware not included)
Non-licensed resellers of after market goods (e.g. non-OEM car parts and installers of such) (merchants must be insured for third party liability and be able to provide proof of qualification for services provided (e.g. as a mechanic); merchants selling tyres/car batteries do not need to have a licence)
Non-licensed sellers of Apple products (merchants must be listed on the “Authorised Apple Reseller” website)
Non-licensed sellers of certain branded merchandise (examples being Marvel, DC, Disney products etc.)
Products not sold to the customer by the manufacturer, but frequently sold to consumer via social media channels (Multi-Level Marketing)
Real estate
Refurbished/second-hand electronics
Remote software services/remote desktop access services
Resellers of high value products, where value cannot be derived from a registered quality inspection or certificate (e.g. Rolex watches, Pokémon cards, limited edition shoes/sneakers/trainers)
Sexual services (anything which implies sex as a service) (sex products (sex toys, dolls, costumes etc) are permitted, as long as there is nothing linking the Merchant to sex as a service in addition to these products)
Supplements (fertility boosters, testosterone boosters, diet supplements etc) making unsubstantiated claims, or claims that are impossible to verify (vitamins, food & other supplements are permitted, so long as they abide by the rule above)
Vehicle tuning/modifications, not made by qualified personnel
Weapons, such as knives and guns (kitchen knives not included)

Restricted

Restricted businesses may be onboarded with different terms of trade to other industries. This means that as per our Payment Processing Services Agreement (see here), full access to the proceeds of merchant transactions may be restricted, with Revolut placing a percentage of the funds under a Reserve for a designated amount of time.

Airlines, air carriers, & airports
Alcohol sales
Car (and other vehicle) rental agencies
Construction materials & construction/installation contractors
Digital goods & applications
Direct marketing
Financial & insurance services
Furniture sellers
High value goods, e.g. jewellery, precious metals & stones
Lodging – hotels, motels, & resorts
Marketplaces
Medical services (where not prohibited)
Merchants importing & reselling products where licensing requirements may vary across the EU (e.g. hoverboards, scooters, toy guns) (merchants must be able to provide proof of 3rd party liability insurance for said products)
Transportation & freight services
Travel providers, agencies, & tour operators

If you already have a Revolut Business account and have a question about our Merchant account services, please take a look at our Help page for more information.

If you don’t have an account, you can email acquiring.onboarding@revolut.com and we’ll get back to you as soon as possible.

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Merchant accounts

Getting started

Payments

Payment Requests

Accessing Funds

Refunding payments

Pricing: Fees for accepting online payments

Revolut Pay

Plug-Ins & API

Disputes on my Merchant account

Fraud protection for my Merchant account